Record Network Sales, Industry Growth and a 5-Star Rated Franchise

Description

PACK & SEND Morningside is strategically located within Brisbane’s inner-eastern suburbs, an area characterised by rapid residential and commercial expansion. The growth strategy for Morningside reflects ongoing urban renewal, improved connectivity, and business development supported by investment in infrastructure, emerging enterprises, and enhanced lifestyle amenities.Owning and operating a PACK & SEND Service Centre is a rewarding opportunity, focused on helping customers save time, trouble, and cost when managing parcels and freight.Over 30,000 customers have rated the brand, contributing to recognition as a leading courier service in Australia, along with multiple industry awards and franchise achievements.PACK & SEND is a well-established franchise network, rated a 5 Star Franchise System since 2019 by FRANdata.Some of the benefits of owning a PACK & SEND franchise include:Growing eCommerce parcel market driven by increasing online trade and shipping demandWorld-class business systems, technology, and operational support infrastructureBroad customer base including corporates, SMEs, tourists, and retail customersStrong brand recognition across Australia and internationally5.5-day retail trading model supporting lifestyle balanceCombination of retail and eCommerce revenue streams providing 24/7 earning potentialHigh-margin services across a wide range of shipping and logistics solutionsLow-overhead retail model with minimal perishable inventory requirementsOpportunities for multi-site ownership and expansion within the franchise networkBrand lead generation support through call centre and digital channelsMarketing Support includes:Social media managementSearch engine marketing and SEOCorporate website and live chat servicesOnline review managementGoogle Business Profile optimisationDigital advertising campaignsNational 1300 call centre supportPoint of sale materials and brand assetsTraining Provided:4 weeks of comprehensive initial training including:2 weeks virtual induction training covering systems, strategy, and operations, including practical exposure in a service centre1 week hands-on training in an operating service centre1 week on-site training in the new owner’s own service centreSkills required:No prior experience in logistics or freight is required. Suitable candidates typically have strengths in customer service, sales, business development, and relationship management.Franchise History:Founded in 1993, PACK & SEND is an Australian franchise business with expansion into New Zealand and the UK. In 2021, it became part of MBE Worldwide, a global network of franchise brands operating across more than 50 countries.Awards and recognition include:5 Star Rated Franchise System since 2019Multiple industry awards for courier and franchise excellenceFCA Franchisor of the Year awardsLength of Agreement:10 years plus 10 years