PACK & SEND Crows Nest | Well Established Freight & Logistics Opportunity

Description

PACK & SEND Crows Nest is a well-established logistics and service business located in one of Sydney’s most connected and evolving commercial precincts. Operating since July 1994 and under the current owner’s care since December 2011, the business has built a strong local reputation through dependable service, practical problem-solving, and long-standing customer relationships.Located in the St Leonards / Crows Nest area, the service centre sits within a highly active business corridor servicing a wide range of industries including medical, technology, insurance, finance, marketing, and professional services.The recent opening of the Crows Nest Metro Station, together with continued precinct development planned through 2036, has further strengthened the area’s accessibility and long-term appeal.PACK & SEND Crows Nest operates with a mature and diversified customer base. Approximately 70 percent of revenue is generated through business customers, with many key accounts having remained with the service centre for more than 10 years. The business is well positioned within a highly active commercial area, with access to a broad mix of medical, professional, and service-based customers. It also benefits from a steady retail customer base supported by convenient access and parking.Key Features:Established PACK & SEND service centre since July 1994Current owner since December 2011Approximately 70 percent business customer revenueLong-term repeat client relationshipsBroad customer mix across multiple industriesGoogle review rating of 4.6 starsBacked by a nationally recognised franchise brandExperienced team already in placeWalk-in walk-out sale with systems and equipment includedThis is a genuine turnkey opportunity with:Established premises and fit-outExisting customer databaseOperating systems and freight management softwareTrained staff and operating processesExisting phone lines and infrastructureOwning and operating a PACK & SEND Service Centre is a rewarding opportunity focused on helping customers save time, trouble, and cost with parcel and freight solutions.Over 30,000 customers have rated the brand, contributing to recognition as one of Australia’s leading courier service networks, alongside multiple industry awards and franchise achievements.Some of the benefits of owning a PACK & SEND franchise include:Growing eCommerce parcel market with increasing demand for shipping servicesEstablished business systems, technology, and support infrastructureBroad customer base across corporate, SME, and retail segmentsStrong brand recognition with national and international presence5.5-day retail trading model supporting lifestyle balanceMultiple income streams combining retail and eCommerce freight servicesHigh-margin service offerings across a wide transaction rangeLow-overhead retail model with minimal perishable inventoryOpportunities for multi-site franchise expansionMarketing Support includes:Social media managementSEO and SEM campaignsCorporate website and live chat systemOnline review managementGoogle Business Profile optimisationDigital advertising campaigns1300 call centre supportPOS and in-store marketing materialsTraining Provided:4 weeks comprehensive training including:2 weeks virtual induction with classroom and practical modules1 week in-store hands-on training1 week on-site training at the businessSkills required:No prior logistics or industry experience required. Suitable for candidates with strengths in sales, customer service, business development, and relationship management.Franchise History:Founded in 1993, PACK & SEND is an Australian franchise network with expansion into New Zealand and the UK. In 2021, it became part of the MBE Worldwide group, a global network of franchise service centres.Awards and recognition include:5 Star Rated Franchise System since 2019Multiple industry awards for courier and franchising excellenceFranchisor of the Year awards (FCA)Length of Agreement:10 years plus 10 years